Privacy Policy
Effective Date: October 24, 2025
1. Overview
Your privacy is very important to us. This Privacy Policy explains how Cityscape Cleaning Crew (“the Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or book cleaning services through our platform.
2. Information We Collect
We may collect the following information:
Personal information such as your name, address, email, and phone number when you create an account or make a booking.
Payment information processed securely through third-party payment processors. We do not store full credit card numbers.
Service details such as property type, date, and special instructions.
Usage data such as IP address, browser type, and interactions with our website, collected via cookies or analytics tools.
3. How We Use Your Information
We use personal information to:
Process and manage bookings.
Communicate with you about your appointments or inquiries.
Match you with independent cleaning professionals.
Improve our services and website experience.
Comply with legal requirements and prevent fraudulent activity.
We do not sell or rent your personal information to third parties.
4. Sharing Information
We may share your information only as necessary to provide our services:
With independent contractors (Cleaners) who need limited details to complete your booking.
With third-party providers such as payment processors, analytics services, and customer support tools.
All third parties are required to handle data securely and use it only for the intended purpose.
5. Data Retention
We retain personal information only as long as needed to fulfill service purposes, meet legal obligations, or resolve disputes. When information is no longer required, we securely delete or anonymize it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at contact@cityscapecleaningcrew.com. You can also opt out of marketing communications at any time.
8. Cookies
Our website may use cookies to improve user experience, track usage patterns, and personalize content. You may disable cookies through your browser settings, though this may affect site functionality.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. The latest version will always be available on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Cityscape Cleaning Crew
Email: contact@cityscapecleaningcrew.com
Phone: +1 (617) 488-9580
Location: Norfolk County, Massachusetts